Return & Refund Policy

Returns

You may return items within 7 days of delivery. To be eligible, the product must be unused, in its original packaging, and in the same condition that you received it. Refunds Once we receive and inspect your return, we will notify you of the status. If approved, your refund will be processed within 7 business days, and a credit will be applied to your original payment method.

Exchanges

We only replace items if they are defective or damaged. If you need an exchange for the same item, please contact us at support@medgears.in, +91 98188 63299.

How to Initiate a Return

1. Contact our support team at support@medgears.in, +91 98188 63299 with your order number.
2. Pack the product securely and follow up the further process.
3. Once received, we’ll process your return/refund as per the above terms.